What To Consider When It Comes To Customer Agreements
Why in any business we need a customer agreement that is simple, easy, and understandable. WHILE THERE ARE a number of important aspects to any customer agreement, at its core, the agreement seeks to do two ‘simple in theory’ things: regulate the extent of the liability of the company. To get customers to pay. The precise formats of the agreements regulating these things are varied, and all seek to achieve the same result, but, depending on the type of business, may do so through terms of service on a website, a service level agreement, or any other formal written agreement. There are several standard provisions (look to the Electronic Communications Act of 2005 for guidance) that ought to be included in any customer agreement, but, specific advice should be sought in relation to the commercial impact of legislation such as the Consumer Protection Act, the National Credit Act and the Protection of Personal Information Act (covered, to some degree, here). Many companies have also ...